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         GEINE SERVICE STATUS PAGE
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  DIAL UP ACCESS -  OK  as at 14:02 29/01/2008
  INCOMING EMAIL -  OK  as at 05:46 01/06/2007 *  by using mail server (mail.o2.co.uk)
  OUTGOING EMAIL -  OK  as at 05:46 01/06/2007 *  by using mail server (mail.o2.co.uk)


* IMPORTANT UPDATE - Mail server addresses mail.u.genie.co.uk / mail.genie.co.uk are down!

  Users are getting error messages when checking for email as below:
  Your server has unexpectedly terminated the connection. 
  Possible causes for this include server problems, network problems, or a long period of inactivity. 
  Account: 'mail.u.genie.co.uk', Server: 'mail.u.genie.co.uk', Protocol: POP3, Port: 110, Secure(SSL): 
  No, Socket Error: 10053, Error Number: 0x800CCC0F

  We understand this issue has been ongoing for just over a week.
  This is affecting the u.genie.co.uk and genie.co.uk users.
  Please change your incoming/outgoing mail servers setting in outlook to: mail.o2.co.uk
  You can also use the webmail service in the meantime by clicking the webmail link on our website
  or by going to www.mail2web.com

  If you are unsure how to change your settings, it would be advisable to leave them as they are and
  use webmail, until the issue has been resolved.   

  We have now raised a fault with o2.

  U.Genie Support




  PLEASE NOTE:
  For the time being this is the "only" section of the website that we can now continue to update, as 
  the computer used to maintain this website has broken down, so some information and dates on the 
  home page may be old.

  Due to cost and time involved to repair this machine, we do not expect it to be repaired any time soon, 
  and apologise for this matter, other then this we are still very much here if you require support or
  advise by telephone or email. 


  (Please click your browsers back button, to return to the main page)


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  Previous and ongoing Fault
  
  There are currently a small number of users receiving a mailbox full notice, and can not access email.
  We are aware of this, and are trying to find a solution to the problem.
  === UPDATE ===
  We have been informed that the issue above appears to be resolved.
  Please now try to access your email account.















  
  http://www.u.genie.btinternet.co.uk    Page last updated: 10:11 01/06/2007